Solutions · Platforms & delivery
Reliability & Observability
See what breaks, fix it faster, and stop it happening again.
The problem
Incidents repeat, alerts are silent or ignored, and when something breaks customers notice first. On-call is stressful and knowledge sits with one person.
What we deliver
Scoped with you up front, owned by a named senior member of the cooperative.
- Service level objectives and error budgets
- Observability on OpenTelemetry, Prometheus and Grafana
- Alerts redesigned so each one is actionable and owned
- Incident process and blameless reviews
- On-call setup, runbooks and coaching
- Disaster-recovery rehearsals
How we’re different
Our members run these stacks in production and help run the community where the tools are built. Everything we build lives as code in your repositories.
Typical outcomes
- 01 Reliability measured against targets the business agreed
- 02 Fewer, better alerts that people trust
- 03 Faster diagnosis with logs, metrics and traces in one place
- 04 A calmer on-call rotation shared across the team
How we deliver this
Readiness Review
Start with a review of your SRE and observability practices.
Fractional SRE
A named senior SRE who owns reliability a few days a month.
Managed Platform Care
Ongoing care with an optional on-call window.
Add enablement & training. Hands-on, practitioner-led workshops fit into any engagement: Kubernetes, platform engineering, AI agents and more.
View workshopsBring us your platform challenge.
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